Challenge Overview
Styx operates as a global company leveraging both internal resources and distributors/representativesas needed. A key step while selling a product is to generate and store (for later retrieval) a set of dataobjects (referred to as "commissioning data") used to install the system. These objects can vary widelyin nature such as:
- the customer ID and contact information
- a site code to identify equipment at a customer site
- a licensing key to enable functions in the product
- a "default data" set to initialize functions in the product
Styx is in need of a commissioning system to generate, store, view and revision control these objects.These objects are key to upgrading customer systems either with new features or to replace a system incase of a catastrophic failure at the customer site. Due to the nature of the business, the objects may begenerated either internally within Styx or externally at distributors’ facilities. In the past, the objectswere not centrally stored. Upgrading or replacing a system involved long searches for the data objectsand in many cases the complete recreation of the objects. This is not only inefficient but also representsundesirable business practices, such as issuing two licenses or two site codes for the same customersince the original cannot be retrieved.