Challenge Summary
This contest goal is to help define the user experience of for a new Renewals Management Tool (RMT - Web Application) to support the client’s Software Renewals Subscription and Support (S&S) business. The application allows sales representative to work with renewal opportunities throughout the process of renewing software and support subscriptions. Sales Reps will be able to view, update and create renewal opportunities. The application will also support the creation and management of Support Extension Requests records, Lead Pass records, Reinstatement Win records, and Manager Forecast records. Users will be able to use search functionality to find these records.
Round 1
Please provide wireframes based on roles.
Each role could view their own pages and Admin could view all pages. (You just need to provide a separate home page for Admin, other pages for admin is same for the normal user)
Context Diagram - Proposed - Users - S&S Forecasting.vsd and Concept Document Section 3.3 could help you to understand the functions of each role and high level workflow.
Use Case 4.4.3: Home Page - Please design separate home pages for each role. You can find the expected functions of each user in Context Diagram - Proposed - Users - S&S Forecasting.vsd (Concept Doc)
Use Case 4.4.4: Help Page - We just need a general popup window to display the help content. e.g. Add '?' button near some web elements (button, input box, etc.). When user click it, it should display a popup window.
Use Case 4.4.5~4.4.8: Search Page and Results Export, Record Mass Update - Round 1 should provide these use cases for Lead Pass (Function) - Entitlement Rep (User Role).
Only Admin and Entitlement Rep could view following pages:
Use Case 4.4.9~4.4.10: View Lead Pass Records and Export
Use Case 4.4.11~4.4.14: View/Add/Edit/Assign Lead Pass
Round 2
All Round 1 pages are required and following pages are required for Round 2:
Use Case 4.4.5~4.4.8: Search Page and Results Export, Record Mass Update - Round 2 should provide these use cases for following View Functions.
Admin could view all pages and please check Context Diagram - Proposed - Users - S&S Forecasting.vsd to get the Functions - Roles mapping.
Use Case 4.4.15~4.4.16: View Support Extension Requests and Export
Use Case 4.4.17~4.4.20: View/Add/Edit/Approve/Reject Support Extension Request
Use Case 4.4.21~4.4.22: View Opportunities and Export
Use Case 4.4.23~4.4.25: View/Add/Edit Opportunity
Use Case 4.4.26~4.4.27: View Reinstatement Win Records and Export
Use Case 4.4.28~4.4.30: View/Add/Edit Reinstatement Win
Use Case 4.4.31~4.4.32: View Manager Forcast Records and Export
Use Case 4.4.33~4.4.35: View/Add/Edit Manager Forecast
Use Case 4.4.36~4.4.38: View Custom/Saved Report and Export
Use Case 4.4.39~4.4.41: Save/Modify/Delete Custom Report Configuration
Use Case 4.4.42~4.4.44: Delete Quote/Extension/Opportunity
Use Case 4.4.45~4.4.47: Add/Modify/Delete Data Field
Please read the challenge specification carefully and watch the forums for any questions or feedback concerning this challenge. It is important that you monitor any updates provided by the client or Studio Admins in the forums. Please post any questions you might have for the client in the forums.