Key Information

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Challenge Summary

The Electronic Service Call application (ESC+) gives IBM customers the ability to place and monitor only hardware service requests electronically. This website will benefit you by reducing the time spent in voice communication with IBM placing service requests, monitoring status, canceling a service request, or providing additional information.

We are currently in the process of converting the current ESC+ application to v17 standards (The new style used in www.ibm.com).

By following the new v17 standards, the various view request pages (open, closed, etc) requires the user to horizontally scroll (see attached screens). We'd like your creative ideas to make them fit in the standard ibm.com page width.


Primary Goal & Design Considerations

By following the new v17 standards, the various view request pages (open, closed, etc) requires the user to horizontally scroll (see attached screens). We'd like your creative ideas to make them fit in the standard ibm.com page width.

Design Considerations
The design should follow the IBM W3 Web Design Patterns and Standards -  http://www.topcoder.com/ibm/.

Requirements

For this contest,  you will be designing the new view request pages (open, closed, etc) , only the table area should be redesigned. All the information should still be display, but can be a different way.

Following Pages are in scope

  • Active Requests Page

Branding Guidelines
- IBM W3 Web Design Patterns and Standards -  http://www.topcoder.com/ibm/.

Target Audience
- IBM Users

Judging Criteria
- How does the design follow the new IBM W3 Web Design Patterns and Standards
- How will the new designed tables to show the relative information without horizental scrolls.

Submission & Source Files
Preview Image
Create your preview image as one (1) 1024x1024 JPG or PNG file in RGB color mode at 72dpi and place a screenshot of your submission within it.

Submission File
Please upload PNG/JPEG images in a zip file with all requested contest requirements stated above.

Source Files
All original source files of the submitted design. Files should be created in Adobe Photoshop or Illustrator and saved as layered PSD/AI files.

Final Fixes
As part of the final fixes phase you may be asked to modify your graphics, images (sizes or colors) or modify overall colors.

Please read the challenge specification carefully and watch the forums for any questions or feedback concerning this challenge. It is important that you monitor any updates provided by the client or Studio Admins in the forums. Please post any questions you might have for the client in the forums.

Stock Photography

Stock photography is not allowed in this challenge. All submitted elements must be designed solely by you. See this page for more details.

How To Submit

  • New to Studio? ‌Learn how to compete here
  • Upload your submission in three parts (Learn more here). Your design should be finalized and should contain only a single design concept (do not include multiple designs in a single submission).
  • If your submission wins, your source files must be correct and “Final Fixes” (if applicable) must be completed before payment can be released.
  • You may submit as many times as you'd like during the submission phase, but only the number of files listed above in the Submission Limit that you rank the highest will be considered. You can change the order of your submissions at any time during the submission phase. If you make revisions to your design, please delete submissions you are replacing.

Winner Selection

Submissions are viewable to the client as they are entered into the challenge. Winners are selected by the client and are chosen solely at the client's discretion.

ELIGIBLE EVENTS:

2013 TopCoder(R) Open

CHALLENGE LINKS:

Screening Scorecard

SUBMISSION FORMAT:

Your Design Files:

  1. Look for instructions in this challenge regarding what files to provide.
  2. Place your submission files into a "Submission.zip" file.
  3. Place all of your source files into a "Source.zip" file.
  4. Declare your fonts, stock photos, and icons in a "Declaration.txt" file.
  5. Create a JPG preview file.
  6. Place the 4 files you just created into a single zip file. This will be what you upload.

Trouble formatting your submission or want to learn more? ‌Read the FAQ.

Fonts, Stock Photos, and Icons:

All fonts, stock photos, and icons within your design must be declared when you submit. DO NOT include any 3rd party files in your submission or source files. Read about the policy.

Screening:

All submissions are screened for eligibility before the challenge holder picks winners. Don't let your hard work go to waste. Learn more about how to  pass screening.

CHALLENGE LINKS:

Questions? ‌Ask in the Challenge Discussion Forums.

SOURCE FILES:

  • Layered PSD files created in Adobe Photoshop or similar
  • AI files created in Adobe Illustrator or similar

You must include all source files with your submission.

SUBMISSION LIMIT:

2 submissions

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ID: 30028622