Challenge Overview
The Mobile Application for Technical Support was implemented by IBM for Field Force Automation (FFA). This is a server-client application used by field support personal in EMEA region (Europe, the Middle East and Africa). It is also used in AP region (Asia-Pacific) under the MCA name.
The application is used by Technical support employees to gather event information and to apply a given predefined action plan. The application will help support users manage and complete service request calls. The application allows their processing according to various automated and manual actions.
The module works based on the existing UI prototype and provides a working interface for the Actions and Events tabs.
The bug hunt competition purpose is to find bugs in the project's UI interface.
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Testing on a device is important for this bug hunt |
Please refer to:
Final Submission Guidelines
Please note that this application does not require deployment.
Simply extract the assembly archive and load the application in the browser.
Please consult the assembly documentation for technical details.