Overview

The Meli FFI application is an iOS application that will provide internal users technical support.  The application will provide users the ability to search for support items from FAQs, provide chat functionality with support, and create and monitor support tickets.  This first release will focus on creating and managing support tickets.  The system will connect with the client’s existing IT ticketing system through a series of rest based web services.  It will also authenticate through the client’s existing SSO infrastructure.

Scope

For this challenge, we’ll be integrating with the customers SSO API, REST API for several calls, and Google Analytics.  There will also be some UI updates as a part of this challenge.  For this challenge, the web services will not be directly available, however, the sample JSON files will be provided as well as details for how to make the requests.  The services should be mocked using a basic http call.

Requirements Overview

For additional detail, please see the challenge requirements attached to the challenge.

Requirements 

1. Section 1 Login Integration with SSO
2. Section 2 - Integrate REST APIs 
   1. Load User data from UserGet Detail
   2. Populate My request List Screen
   3. Populate My request Detail Page (Top of Request Details Screen)
   4. Populate My request Detail Page Activity (Bottom of Screen)
   5. Create Incident Screen
3. Section 3 - Integrate Google Analytics
4. Section 4 - UI Updates
   1. Update My Requests Screen
   2. Update News and Alerts screen
   3. Update FAQ Page
   4. Remove “Yes, notify Me” Text on all screens not implemented
   5. New Request - Remove Search Functionality

Final Submission Guidelines

For this challenge, submitters should include the iOS Code, configuration documentation, and a short document describing the architecture on how the integration was implemented.