Challenge Summary
Welcome to AppXpress iOS Design – MTS Mobile App Design Concepts Challenge!
The goal of this application is to collect frequent and timely Feedback on Appirio team members, to summarize this by project and manager and feed this information back to managers and account executives. This app should also collect each Appian's own satisfaction on a frequent basis. This could be done by a rating scale like 1(getting crushed) to 5 (Killing it).
You are provided with a screenshot (resource feedback) to guide you and make you understand what the client is looking for.
Round 1
Submit your design for a Checkpoint feedback:
- We would like to review your concept and provide feedback.
- If you have time - please provide us with a click map for your design.
- Readme.jpg : Provide notes about your submission.
- Make sure all pages have correct flow! Use correct file numbering. (00, 01, 02, 03).
Round 2
Final Design plus any Checkpoint feedback:
- Your final design and files.
- Any updates and refinements from the Checkpoint review.
- If you have time - please provide us with a click map for your design.
- Readme.jpg : Provide notes about your submission.
- Make sure all pages have correct flow! Use correct file numbering. (00, 01, 02, 03).
Challenge Description:
The goal of this application is to collect frequent and timely Feedback on Appirio team members, to summarize this by project, client and manager and feed this information back to managers and account executives. This app should also collect each Appian's own satisfaction on a frequent basis. This could be done by a rating scale like 1(getting crushed) to 5 (Killing it).
There are four personas to support:
1. Consultant: the Appirio employee or contractor assigned to a project. This is determined by a Resource Assignment in SFDC PSA.
2. Manager: the management chain of the Consultant. Also available from SFDC PSA in the Resource’s org hierarchy.
3. Leadership: (Account Executive or Partner) this is the same view / persona for the Opportunity Owner, Account Partner, Account Director
4. Client: Phase 1 of this project is an internal review process (only Appirians and contractors in the Personas above can access the app. In Phase 2 we may consider opening this up to client access to rate talent and we would have views designed / limited for client’s purposes.
We describe two inputs:
1. Feedback: this is a quality rating (eg 5 Stars) at the Consultant level. There comments about the rating; perhaps around Technical, Functional, Facilitation, or Leadership. Interested in YOUR ideas to providing feedback while keeping the entry quick and simple.
- feedback can be given frequently, so we’ll need a way to capture the feedback and allow another rating (perhaps daily?)
2. Satisfaction: there is where the Consultant tells Appirio how they are doing. Example: a 1-to-5 rating system where 1 = Getting Crushed (bad day) and 5 = Killing it (good day). Just like with Feedback, we should solicit some open txt as to why? Maybe not all the time but at certain changes in the value / Satisfaction. Satisfaction is visible only to the management chain (Manager) for that Consultant.
- Same time issue, need the ability to enter in a Satisfaction rating every day.
Both Feedback and Satisfaction would be tracked and trend over time for the individual and averages for groups (roll ups by manager to General Manager).
Important:
- Speed / Ease: the purpose of this in a mobile app is to make feedback quick and easy. That means navigating to the resource you want to rate needs to be quick - and done by the phone as much as possible. Could your location tell you which resources you are near and have the app filtered to them first? Or limit the project list to those projects that you are assigned to or are the owner / partner / director on and that are still active?
- Usefulness: we need the app to provide useful feedback. A star rating is nice but context will be needed to make it meaningful. If you rate someone a 5 Stars, what is the next step to provide why? Same for a low rating? Can we pre populate text feedback? For example: “great job leading the meeting today” vs. “we need to prep better for the meeting next time’’ …version 1 is probably free form text entry
We are looking for the [topcoder] design Community to help us with planning our new "user experience" (UX).
Supporting Documents:
- Screenshot (Screenshot.png.zip), this is just meant to explain what the client is looking for.
Branding Guidelines:
- Open to designer. It should feel connected to the Appirio brand as seen on appxpress.com and crowdsourcing.appirio.com
Design Goals:
- How should this application be designed?
- Read the user flow and decide what should the priority features be (what is the priority navigation for this user?)
- How quickly the user can find what he wants? What should the priority features be?
- How quickly can the user understand and interact with the app?
- The application should be easy to use.
- Think simple but effective solutions! Have fun creating this - let us know how you think it should work!
Main App Features:
1. See how project teams on your projects are doing / rated.
2. Rate fellow project team mates.
3. Submit your own Satisfaction.
4. For Managers, see the Satisfaction data for your team and individuals on your team.
Screen Sizes:
- Mobile Resolution: Design for iPhone 6 Retina Display 750px x 1334px.
Make sure you create graphic in 'shape' format, so when we resize graphics will still look sharp! It will be great if you can provide the landscape version.
Suggested Screens:
There are three basic views and three personas that see them slightly differently. The three personas are the first three listed above (Consultant, Manager, Leadership). The views are:
Views cascade down:
- Summary: depending on persona, this view summarizes different data. Defined below.
- Project: a list of projects relevant to the user. Relevance based on the SFDC Fields above.
- Consultant: the individual resource.
|
Persona |
Screen |
Details |
|
Consultant |
Summary |
Displays my projects and my average rating for each and the overall average rating for all consultants rated on those projects. Allows you to go to the project view. Also allows you to direct enter your Satisfaction that day - shows you a trend in your satisfaction. |
|
Project |
shows a list of the resources on the project and their average ratings. allows you rate (swipe?) any other resources (not yourself on the project) |
|
|
Consultant |
where you enter the rating and provide the text feedback. You can also see your prior feedback submitted. If this is your record you could see feedback received over time and your satisfaction ratings over time. |
|
|
Manager |
Summary |
Displays an average Feedback rating for the past 90 days for your entire team. Allows you to go to the Project view or direct to the Consultant view (via a list?)
Manager views also show the average Satisfaction rating over time for the team. Its should highlight |
|
Project |
Shows a list of your team’s ratings on projects and the project overall rating |
|
|
Consultant |
the individual consultant view with a trend of both satisfaction and feedback (by project in history). Should be able to identify / sort/ filter by Satisfaction and Feedback ratings (high or low for example) |
|
|
Leadership |
Summary |
Displays your active projects (as determined above in SFDC PSA) and the average feedback ratings. Drill into Project view from here. |
|
Project |
for a selected project, displays the resources with current (active) assignments and their average rating. Allows you to rate (swipe) any of the resources. |
|
|
Consultant |
if you rate someone this may pop up to add more details. else if you select and individual consultant you would see their rating history by project. |
Important:
- Keep things consistent. This means all graphic styles should work together.
- All of the graphics should have a similar feel and general aesthetic appearance
Target audience:
- Consultants.
- Managers.
- Leadership.
Judging Criteria:
- How well you plan the user experience and capture your ideas visually.
- Cleanliness of your graphics and design.
- Creativity and ease-of-use is key to the success as it must be engaging to users.
- Making the site something they would check and potentially participate.
Submission & Source Files:
Preview Image
Please create your preview image as one (1) 1024x1024px JPG or PNG file in RGB color mode at 72dpi and place a screenshot of your submission within it.
Submission File
Submit JPG/PNG for your submission files.
Source Files
All original source files of the submitted design. Files should be created in Adobe Photoshop and saved as layered PSD file, or Adobe Illustrator as a layered AI file.
Final Fixes
As part of the final fixes phase you may be asked to modify your graphics (sizes or colors) or modify overall colors. We may ask you to update your design or graphics based on checkpoint feedback.
Please read the challenge specification carefully and watch the forums for any questions or feedback concerning this challenge. It is important that you monitor any updates provided by the client or Studio Admins in the forums. Please post any questions you might have for the client in the forums.