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Challenge Summary

Welcome to John Hancock - UX Testing Challenge!

We need your feedback and suggestions for improving the UX (User Experience) of our John Hancock mobile website that is in development.  This feedback will be invaluable for our site redesign launching in Q1 2017.  The UX testing needs to be done on a mobile device (phone or tablet).  There is no test plan or test cases for this contest. So you will have to browse through the website to find out its usability, appearance and suggest options for improving its look and feel.

We need your help! 

Important Rule Update for all Ideation Challenges
- You are allowed to submit your ideas at any time during this challenge.
- You are also allowed to submit to the final phase even if you did not submit to the checkpoint phase.
- All ideation submissions will be accepted (that pass screening).
- While we are allowing this challenge to be "open," we do recommend you submit to the checkpoint so we can review and provide valuable feedback. Good luck.

Challenge Details
For this challenge, we need your feedback and suggestions for improving the UX (User Experience) of our John Hancock mobile website that is in development.  This feedback will be invaluable for our site redesign launching in Q1 2017.  The UX testing needs to be done on a mobile device (phone or tablet).  There is no test plan or test cases for this contest. So you will have to browse through the website to find out its usability, appearance and suggest options for improving its look and feel.

Here is JH Mobile test site: http://johnhancock.com/jhcs/m/

Challenge Requirements:
In scope for testing:
- Overall quality (visual design and quality of functionality).
- Ease of navigation.
- Confusion on navigation or any other aspect.
- Contact information available easy and fast.
- Multiple ways available to contact JH.
- Does it help to ensure that your form has gone to the right person it was intended for?
- Device that was used for testing.
- Browser used to access the website.
- Any other feedback.

Target Audience
The target audience will be John Hancock employees.

Judging Criteria
Top 5 suggestions approved by client will be rewarded.

Submission & Source Files
Preview Image
Please create your preview image as one (1) 1024x1024px JPG or PNG file in RGB color mode at 72dpi and place a screenshot of your names on it - you can be creative as its just a placeholder preview.

Submission File
Please submit a WORD or PDF document describing your work.

Source Files
Please submit the same word document which you created. 

Final Fixes
As part of the final fixes phase, you may be asked to modify your words or phrasing.
 

Please read the challenge specification carefully and watch the forums for any questions or feedback concerning this challenge. It is important that you monitor any updates provided by the client or Studio Admins in the forums. Please post any questions you might have for the client in the forums.

Stock Photography

Stock photography is not allowed in this challenge. All submitted elements must be designed solely by you. See this page for more details.

How To Submit

  • New to Studio? ‌Learn how to compete here
  • Upload your submission in three parts (Learn more here). Your design should be finalized and should contain only a single design concept (do not include multiple designs in a single submission).
  • If your submission wins, your source files must be correct and “Final Fixes” (if applicable) must be completed before payment can be released.
  • You may submit as many times as you'd like during the submission phase, but only the number of files listed above in the Submission Limit that you rank the highest will be considered. You can change the order of your submissions at any time during the submission phase. If you make revisions to your design, please delete submissions you are replacing.

Winner Selection

Submissions are viewable to the client as they are entered into the challenge. Winners are selected by the client and are chosen solely at the client's discretion.

Challenge links

Screening Scorecard

Submission format

Your Design Files:

  1. Look for instructions in this challenge regarding what files to provide.
  2. Place your submission files into a "Submission.zip" file.
  3. Place all of your source files into a "Source.zip" file.
  4. Declare your fonts, stock photos, and icons in a "Declaration.txt" file.
  5. Create a JPG preview file.
  6. Place the 4 files you just created into a single zip file. This will be what you upload.

Trouble formatting your submission or want to learn more? ‌Read the FAQ.

Fonts, Stock Photos, and Icons:

All fonts, stock photos, and icons within your design must be declared when you submit. DO NOT include any 3rd party files in your submission or source files. Read about the policy.

Screening:

All submissions are screened for eligibility before the challenge holder picks winners. Don't let your hard work go to waste. Learn more about how to  pass screening.

Challenge links

Questions? ‌Ask in the Challenge Discussion Forums.

Source files

  • PDF file
  • Word Document

You must include all source files with your submission.

Submission limit

5 submissions

ID: 30054405