Challenge Summary
Welcome to "Deloitte Pixel(TM) - Executive Report Design Concepts Challenge". Deloitte Pixel is looking for your help to design new and creative ways to modernize and standardize existing reports for the CIO of a large IT services client. We are looking for the best report design concepts that explore new and creative ideas for displaying the information for each of these technology services reports. We are looking for designers who create both simple and intuitive report experiences. We want you to bring new suggestions to displaying and visualizing data while standardizing the report look and feel and layout across the subset of reports. Looking for extra cash? This challenge has an optional bonus opportunity.
01. Redesign of Mobile Device Management Service Operational Report
02. Redesign of Patch Management Service Operational Report
03. Create new Chief Information Officer Executive Summary Report
01. Redesign of Mobile Device Management Service Operational Report
02. Redesign of Patch Management Service Operational Report
03. Create new Chief Information Officer Executive Summary Report
04. Redesign of IDS Service Operational Report
05. Redesign of Vendor Risk Assessment Service Operational Report
Background Overview
A large IT services organization’s technology services group maintains multiple technology services across numerous country branches. This group’s offerings include services that monitor things from Mobile Device compliance of employees to Firewall Management. As these services are maintained across a distributed network of countries, it is critical to provide relevant stakeholders with snapshots of how each of their services is performing, including any key metrics and incidents. One of the main stakeholders for this information and reports is the Chief Information Officer (CIO) for the company.
Today, there are 8 reports (1 for each of the 8 technology services) which are distributed to the CIO in the form of PowerPoint slides. There are several issues with the way these reports are designed today:
-- Lack of standardization: Report layouts differ from one report to the next, leading to confusion and difficulty with digesting information rapidly
-- Report structure isn’t helpful: the report layouts do not highlight relevant importance of information and there is no clear information hierarchy
-- Data visualizations: these are unclear at times and don’t always provide appropriate insights
-- Summary view is missing: There is no summary or roll-up view for CIO’s that shows information across all 8 services
Challenge Goal
We are looking for the best report design concepts that explore new and creative ideas for displaying the information for each of these technology services reports. We are looking for designers to create both simple and intuitive report experiences. We want you to bring new suggestions to displaying and visualizing data while standardizing the report look and feel and layout across the subset of reports. Think about how you could display these visualizations in a more clear and intuitive manner and how you could structure and layout each report to highlight important information. Are there interesting ways to standardize report layout / style across the subset? Additionally, we want you to create a new CIO Executive summary report that highlights and presents the key information from each individual report in one dashboard view for CIO to digest.
***Please note that this challenge requires re-design of 4 of the 8 reports and creation of 1 executive summary report. The re-design of the remaining 4 service reports will be executed through a first to finish challenge after the winning report design style has been chosen by the client.***
**OPTIONAL BONUS OPPORTUNITY** Looking for some extra cash? The client has narrowed the future reporting tools down to Tableau, Qlikview, or Microsoft Power BI, all of which have free versions. If you know any of these tools well or want to learn more about them, we would love to have you declare which tool is best, optimize your designs for that tool, and submit a short bulleted list describing how your designs are optimized for that tool. If this optional requirement is included and you are selected for a 1st, 2nd, or 3rd place prize, you will also receive an additional $200 Deloitte Pixel bonus. Remember – this is purely optional bonus cash opportunity – you do not need to select a tool to be considered for placement.
Requirements Overview
Below we have included the requirements for each of the 4 reports in addition to the CIO executive summary report required for your submissions. For the current report templates please view the attached file Current_Report_Templates.pdf. For fictitious examples of each of the Mobile Device Mgmt, IDS, and Patch Mgmt, please download the zip file Report_Examples.zip. Note that we do not have examples for the Vendor Risk Assessment report. The templates and fictitious examples are the baseline for reporting today. We are looking for you to make recommendations and create new designs based on this information that will improve the key problems mentioned in the overview section above. Remember to create reports that have standardized layout / look / feel across all reports.
For checkpoint:
01. Redesign report for Patch Management Service Operational Support
-- Key report features: trending, Incident details with drill downs, trending of patches applied, compliance levels, PM40 compliance score, global average for compliance - workstation and server
-- Business objective supported by report: mitigates risk, provides transparency across the firm on performance and success of patch mgmt. operational services
-- Key questions from the CIO: What is my firm's patch compliance? Are we trending better/worse than prior months? Are we meeting the benchmark? Where are our biggest gaps? What is causing any non-compliance?
-- Note on the bar graphs in the template (page 3 of Current_Report_Templates.pdf): The top row of 3 graphs is related, in that the top-left graph (total) is the result of adding the top-middle graph (servers) and top-right graph (workstations). The rest are slightly related to the top-left graph (total) in that none of those individual compliance metrics can be worse than the total compliance shown at top-left. However, an asset could be out of compliance in any/all of the individual categories shown in the other graphs, so there is no relationship among them.
02. Redesign report for Mobile Device Management Service Operational Support
-- Key report features: Trending, Incident details with drill downs
-- Business objective supported by report: mitigates risk, provides transparency across the firm on performance and success of mobile device mgmt. operational services
-- Key questions from the CIO: Do we have (how many) jailbroken devices? How is adoption progressing in my firm? How is the service performing in terms of meeting its SLAs?
03. Design Executive Summary report for CIO that includes roll-up information from the 2 reports above and the 2 reports required for Final Submission
We would like you to create a new report which includes the key information from each of the above reports for the CIO. We would like your suggestions and recommendations on both what information to include and how to display it and lay out the report structure. Please note that the key questions from the CIO in each of the report requirements above should guide your suggestions for the critical information in each report. Keep in mind that this report will eventually include information from all 8 reports; however, for this challenge we only ask you to include information from the 4 reports in this challenge. Please leave room / consideration for additional 4 report content in your designs. To be incorporated in follow on First-to-Finish.
For final:
Incorporate edits based on checkpoint feedback and complete re-design for following two reports.
04. Redesign report for Vendor Risk Assessment Service Operational Support
-- Key report features: incidents reported, trending, vendor risk assessments for country and for globe, remediation count
-- Business objective supported by report: mitigates risk, provides transparency across the firm on performance and success of vendor risk assessment operational services
-- Key questions from the CIO: How many risk assessments have we done this month / prior months? Is this service providing a value to us? How many outstanding vendor remediations do we have? What are our upcoming requirements for re-assessing vendors?
-- Note on vendor risk assessment: The Vendor Risk Assessment consists of many questions related to the security of external vendor systems and processes. In some cases, the vendor’s responses are not in compliance with the company’s requirements. For example, the vendor may not have had an external audit of their data processing facilities.
-- Note on remediation: A remediation is a situation where a vendor that is currently being used by the firm has one or more issues identified in the risk assessment. The firm continues to use the vendor, but must have a remediation plan with the vendor to fix the issues within a certain timeframe. This is independent of the risk assessment count, which is the number of assessments completed in the report month. Remediations can spill over from prior months.
05. Redesign report for IDS Service Operational Support
-- Key report features: alerts, criticalness of alerts, vulnerability reporting, priority of notifications, trending, incident details with drill downs, incident context
-- Business objective supported by report: mitigates risk, provides transparency across the firm on performance and success of IDS operational services
-- Key questions from the CIO: How is the firm doing in terms of malware detections? Are we above/below the global average? How is the firm doing in remediation time (also compared to global average and the target time)? What value is this service providing to me?
-- Note on the term “notification” in the template (page 7 of Current_Report_Templates.pdf): At a high level, we have 2 kinds of notifications – malware and operational. Malware is related to any kind of intrusion or bad stuff happening that we see. Operational items mean that some part of the monitoring infrastructure is not working, such as if we stop receiving data from one of the network devices. The notification counts are totaled in the boxes at the top left. We only show malware notifications in the “per 1000 employees” chart, since operational complexity varies widely across firms. In the Notification chart in the middle, we split the operations and malware counts out (the example is not good in that it shows only one kind each month – it should be a stacked bar chart with some of each kind each month).
-- Note on the graphs in the template (page 7 of Current_Report_Templates.pdf): EPO, HIP, and NID events are the sources of event data for the IDS program. EPO shows events coming from the antivirus program on the workstations in the firm. HIPs shows the events coming from the host-based intrusion protection software installed on all servers. NIDs shows events coming from the network intrusion detection devices deployed on the firm’s network.
Remember there is an OPTIONAL BONUS OPPORTUNITY for this challenge. The client has narrowed the future reporting tools down to Tableau, Qlikview, or Microsoft Power BI, all of which have free versions. If you know any of these tools well or want to learn more about them, we would love to have you declare which tool is best, optimize your designs for that tool, and submit a short bulleted list describing how your designs are optimized for that tool. If this optional requirement is included and you are selected for a 1st, 2nd, or 3rd place prize, you will also receive an additional $200 Deloitte Pixel bonus. Remember – this is purely optional bonus cash opportunity – you do not need to select a tool to be considered for placement.
Important
- Keep things consistent. This means all graphic styles should work together.
- All of the graphics should have a similar feel and general aesthetic experience.
- Report layout must be standardized across the reports you design
- Please remember that the CIO Executive Summary report should contain the relevant information that CIO’s seek to answer at a summary / rolled-up level.
Target Audience
The target users for these reports are Chief Information Officers for each country’s organization. CIO’s view these reports to get a snapshot of each service’s performance and to answer the specific questions outlined above.
Design Considerations
-- The interface needs to be clean, modern, easy and intuitive to digest. The report layouts and structure should align with information importance.
-- Focus on the design being a great user experience, think simple, clean and effective solutions!
-- Give importance to the overall layout and think on how a user would interact with the content on each report.
-- We want you to get creative with your suggestions / designs! How can we change the visuals? How can we structure and lay out information differently?
Screen Size
We have not constrained the solution for this tool. It can be assumed that these should be for web and could be digested as a powerpoint or PDF by the end user.
- Desktop Web: 1280px width with height adjusting accordingly
- PPT size in 16:9 screen ratio dimension (1280 x 720px)
For design inspiration and examples of reports that are easy to digest and have intuitive information layout – please see attached file Design_Inspiration.pdf
Branding Guidelines
https://projects.invisionapp.com/boards/VQ1SSU6RSMBA3#/3023358
Judging Criteria
- The overall layout, structure, and standardization of your report concepts - how well do your ideas work across the report subset and how have you created the CIO Executive Summary.
- Your ideas and concepts!
- How well does your design align with the objectives of the challenge
- Cleanliness of your graphics and design
Submission & Source Files
Preview Image
Please create your preview image as one (1) 1024x1024px JPG or PNG file in RGB color mode at 72dpi and place a screenshot of your submission within it.
Submission File
Submit Desktop PNG/JPG Screens.
Source Files
All original source files of the submitted design. Files should be created in Adobe Photoshop and saved as layered PSD file, or Adobe Illustrator as a layered AI file.
Final Fixes
As part of the final fixes phase you may be asked to modify your graphics (sizes or colors) or modify overall colors. We may ask you to update your design or graphics based on checkpoint feedback.
Round 1
Initial Submission for Client Review:01. Redesign of Mobile Device Management Service Operational Report
02. Redesign of Patch Management Service Operational Report
03. Create new Chief Information Officer Executive Summary Report
Round 2
All requirements like stated in challenge details with client feedback applied:01. Redesign of Mobile Device Management Service Operational Report
02. Redesign of Patch Management Service Operational Report
03. Create new Chief Information Officer Executive Summary Report
04. Redesign of IDS Service Operational Report
05. Redesign of Vendor Risk Assessment Service Operational Report
Background Overview
A large IT services organization’s technology services group maintains multiple technology services across numerous country branches. This group’s offerings include services that monitor things from Mobile Device compliance of employees to Firewall Management. As these services are maintained across a distributed network of countries, it is critical to provide relevant stakeholders with snapshots of how each of their services is performing, including any key metrics and incidents. One of the main stakeholders for this information and reports is the Chief Information Officer (CIO) for the company.
Today, there are 8 reports (1 for each of the 8 technology services) which are distributed to the CIO in the form of PowerPoint slides. There are several issues with the way these reports are designed today:
-- Lack of standardization: Report layouts differ from one report to the next, leading to confusion and difficulty with digesting information rapidly
-- Report structure isn’t helpful: the report layouts do not highlight relevant importance of information and there is no clear information hierarchy
-- Data visualizations: these are unclear at times and don’t always provide appropriate insights
-- Summary view is missing: There is no summary or roll-up view for CIO’s that shows information across all 8 services
Challenge Goal
We are looking for the best report design concepts that explore new and creative ideas for displaying the information for each of these technology services reports. We are looking for designers to create both simple and intuitive report experiences. We want you to bring new suggestions to displaying and visualizing data while standardizing the report look and feel and layout across the subset of reports. Think about how you could display these visualizations in a more clear and intuitive manner and how you could structure and layout each report to highlight important information. Are there interesting ways to standardize report layout / style across the subset? Additionally, we want you to create a new CIO Executive summary report that highlights and presents the key information from each individual report in one dashboard view for CIO to digest.
***Please note that this challenge requires re-design of 4 of the 8 reports and creation of 1 executive summary report. The re-design of the remaining 4 service reports will be executed through a first to finish challenge after the winning report design style has been chosen by the client.***
**OPTIONAL BONUS OPPORTUNITY** Looking for some extra cash? The client has narrowed the future reporting tools down to Tableau, Qlikview, or Microsoft Power BI, all of which have free versions. If you know any of these tools well or want to learn more about them, we would love to have you declare which tool is best, optimize your designs for that tool, and submit a short bulleted list describing how your designs are optimized for that tool. If this optional requirement is included and you are selected for a 1st, 2nd, or 3rd place prize, you will also receive an additional $200 Deloitte Pixel bonus. Remember – this is purely optional bonus cash opportunity – you do not need to select a tool to be considered for placement.
Requirements Overview
Below we have included the requirements for each of the 4 reports in addition to the CIO executive summary report required for your submissions. For the current report templates please view the attached file Current_Report_Templates.pdf. For fictitious examples of each of the Mobile Device Mgmt, IDS, and Patch Mgmt, please download the zip file Report_Examples.zip. Note that we do not have examples for the Vendor Risk Assessment report. The templates and fictitious examples are the baseline for reporting today. We are looking for you to make recommendations and create new designs based on this information that will improve the key problems mentioned in the overview section above. Remember to create reports that have standardized layout / look / feel across all reports.
For checkpoint:
01. Redesign report for Patch Management Service Operational Support
-- Key report features: trending, Incident details with drill downs, trending of patches applied, compliance levels, PM40 compliance score, global average for compliance - workstation and server
-- Business objective supported by report: mitigates risk, provides transparency across the firm on performance and success of patch mgmt. operational services
-- Key questions from the CIO: What is my firm's patch compliance? Are we trending better/worse than prior months? Are we meeting the benchmark? Where are our biggest gaps? What is causing any non-compliance?
-- Note on the bar graphs in the template (page 3 of Current_Report_Templates.pdf): The top row of 3 graphs is related, in that the top-left graph (total) is the result of adding the top-middle graph (servers) and top-right graph (workstations). The rest are slightly related to the top-left graph (total) in that none of those individual compliance metrics can be worse than the total compliance shown at top-left. However, an asset could be out of compliance in any/all of the individual categories shown in the other graphs, so there is no relationship among them.
02. Redesign report for Mobile Device Management Service Operational Support
-- Key report features: Trending, Incident details with drill downs
-- Business objective supported by report: mitigates risk, provides transparency across the firm on performance and success of mobile device mgmt. operational services
-- Key questions from the CIO: Do we have (how many) jailbroken devices? How is adoption progressing in my firm? How is the service performing in terms of meeting its SLAs?
03. Design Executive Summary report for CIO that includes roll-up information from the 2 reports above and the 2 reports required for Final Submission
We would like you to create a new report which includes the key information from each of the above reports for the CIO. We would like your suggestions and recommendations on both what information to include and how to display it and lay out the report structure. Please note that the key questions from the CIO in each of the report requirements above should guide your suggestions for the critical information in each report. Keep in mind that this report will eventually include information from all 8 reports; however, for this challenge we only ask you to include information from the 4 reports in this challenge. Please leave room / consideration for additional 4 report content in your designs. To be incorporated in follow on First-to-Finish.
For final:
Incorporate edits based on checkpoint feedback and complete re-design for following two reports.
04. Redesign report for Vendor Risk Assessment Service Operational Support
-- Key report features: incidents reported, trending, vendor risk assessments for country and for globe, remediation count
-- Business objective supported by report: mitigates risk, provides transparency across the firm on performance and success of vendor risk assessment operational services
-- Key questions from the CIO: How many risk assessments have we done this month / prior months? Is this service providing a value to us? How many outstanding vendor remediations do we have? What are our upcoming requirements for re-assessing vendors?
-- Note on vendor risk assessment: The Vendor Risk Assessment consists of many questions related to the security of external vendor systems and processes. In some cases, the vendor’s responses are not in compliance with the company’s requirements. For example, the vendor may not have had an external audit of their data processing facilities.
-- Note on remediation: A remediation is a situation where a vendor that is currently being used by the firm has one or more issues identified in the risk assessment. The firm continues to use the vendor, but must have a remediation plan with the vendor to fix the issues within a certain timeframe. This is independent of the risk assessment count, which is the number of assessments completed in the report month. Remediations can spill over from prior months.
05. Redesign report for IDS Service Operational Support
-- Key report features: alerts, criticalness of alerts, vulnerability reporting, priority of notifications, trending, incident details with drill downs, incident context
-- Business objective supported by report: mitigates risk, provides transparency across the firm on performance and success of IDS operational services
-- Key questions from the CIO: How is the firm doing in terms of malware detections? Are we above/below the global average? How is the firm doing in remediation time (also compared to global average and the target time)? What value is this service providing to me?
-- Note on the term “notification” in the template (page 7 of Current_Report_Templates.pdf): At a high level, we have 2 kinds of notifications – malware and operational. Malware is related to any kind of intrusion or bad stuff happening that we see. Operational items mean that some part of the monitoring infrastructure is not working, such as if we stop receiving data from one of the network devices. The notification counts are totaled in the boxes at the top left. We only show malware notifications in the “per 1000 employees” chart, since operational complexity varies widely across firms. In the Notification chart in the middle, we split the operations and malware counts out (the example is not good in that it shows only one kind each month – it should be a stacked bar chart with some of each kind each month).
-- Note on the graphs in the template (page 7 of Current_Report_Templates.pdf): EPO, HIP, and NID events are the sources of event data for the IDS program. EPO shows events coming from the antivirus program on the workstations in the firm. HIPs shows the events coming from the host-based intrusion protection software installed on all servers. NIDs shows events coming from the network intrusion detection devices deployed on the firm’s network.
Remember there is an OPTIONAL BONUS OPPORTUNITY for this challenge. The client has narrowed the future reporting tools down to Tableau, Qlikview, or Microsoft Power BI, all of which have free versions. If you know any of these tools well or want to learn more about them, we would love to have you declare which tool is best, optimize your designs for that tool, and submit a short bulleted list describing how your designs are optimized for that tool. If this optional requirement is included and you are selected for a 1st, 2nd, or 3rd place prize, you will also receive an additional $200 Deloitte Pixel bonus. Remember – this is purely optional bonus cash opportunity – you do not need to select a tool to be considered for placement.
Important
- Keep things consistent. This means all graphic styles should work together.
- All of the graphics should have a similar feel and general aesthetic experience.
- Report layout must be standardized across the reports you design
- Please remember that the CIO Executive Summary report should contain the relevant information that CIO’s seek to answer at a summary / rolled-up level.
Target Audience
The target users for these reports are Chief Information Officers for each country’s organization. CIO’s view these reports to get a snapshot of each service’s performance and to answer the specific questions outlined above.
Design Considerations
-- The interface needs to be clean, modern, easy and intuitive to digest. The report layouts and structure should align with information importance.
-- Focus on the design being a great user experience, think simple, clean and effective solutions!
-- Give importance to the overall layout and think on how a user would interact with the content on each report.
-- We want you to get creative with your suggestions / designs! How can we change the visuals? How can we structure and lay out information differently?
Screen Size
We have not constrained the solution for this tool. It can be assumed that these should be for web and could be digested as a powerpoint or PDF by the end user.
- Desktop Web: 1280px width with height adjusting accordingly
- PPT size in 16:9 screen ratio dimension (1280 x 720px)
For design inspiration and examples of reports that are easy to digest and have intuitive information layout – please see attached file Design_Inspiration.pdf
Branding Guidelines
https://projects.invisionapp.com/boards/VQ1SSU6RSMBA3#/3023358
Judging Criteria
- The overall layout, structure, and standardization of your report concepts - how well do your ideas work across the report subset and how have you created the CIO Executive Summary.
- Your ideas and concepts!
- How well does your design align with the objectives of the challenge
- Cleanliness of your graphics and design
Submission & Source Files
Preview Image
Please create your preview image as one (1) 1024x1024px JPG or PNG file in RGB color mode at 72dpi and place a screenshot of your submission within it.
Submission File
Submit Desktop PNG/JPG Screens.
Source Files
All original source files of the submitted design. Files should be created in Adobe Photoshop and saved as layered PSD file, or Adobe Illustrator as a layered AI file.
Final Fixes
As part of the final fixes phase you may be asked to modify your graphics (sizes or colors) or modify overall colors. We may ask you to update your design or graphics based on checkpoint feedback.
Please read the challenge specification carefully and watch the forums for any questions or feedback concerning this challenge. It is important that you monitor any updates provided by the client or Studio Admins in the forums. Please post any questions you might have for the client in the forums.