Challenge Summary
Welcome to Ohio Deferred Compensation - Wireframe Challenge. In this challenge, we are looking for your help to come up with a new user experience for an existing application.
The client is looking to modernize an existing legacy web site for the public sector employees to manage their retirement funds. We are looking for your help to create a best in class user experience design that follows our clients corporate branding which is responsive and intuitive.
We are looking to see intuitive and easy to use "wireframe concepts" that will help us design and build UI/UX in the next phase of this project!
Be creative in your wireframes!
Round 1
Submit your initial wireframes for checkpoint review.A. Participant
Feel free to add any screens which are necessary to explain your concept.
Round 2
Submit your initial wireframes for checkpoint review.A. Participant
B. Web User
Feel free to add any screens which are necessary to explain your concept.
The main focus on this requirement is that it shall be designed taking into consideration that it shall support modern browsers and multiple devices across multiple operating systems. We are looking for your help to improve the overall flow and user experience of this application.
Wireframe Considerations:
- Provide us with your interaction and click-path thoughts and suggestions
- Produce HTML click-through wireframes that can be used to demonstrate all mentioned functionalities as required in each round.
- The website must be very easy to use and intuitive. Keep that in mind when you create your solution for the layout and flow information.
- You MUST cover all requirements mentioned in challenge details below.
IMPORTANT:
- Consistent look & feel between pre-login (Web User) and post-login (Participant)
- Consistent Navigation throughout the site
- You are creating wireframes for a responsive website
- Modernize design and use visual cues to enhance users sense of security
- Prioritize content - create a hierarchy of information from most to least important
- One stop calculator - create a calculator/planning app that could replace multiple tools
- For enrollment, manage expectations of steps in process
- Add personalization - at minimum identify the user post-login, display on every page
- For all transactions, manage expectations of steps in process
- Prominent visual display of account balance (s)
- Use graphic data visualization display to show contribution allocation
Documentation:
For most of the page requirements, you can refer details in functional requirements and existing screenshot
- Functional Requirements
- Screen Mapping
- Existing Screenshot zip (attached to this challenge)
Suggested Screens:
You are not limited to the screens listed below, feel free to add any screens that are required to show the flow of your concepts.
General Features
00 Header & Footer:
- Header
- Footer links: Logout, Home, Contact Us, Privacy & Security, Legal Terms, Employer Website
- Copyright (The year and the copyright symbol)
- Retirement Company office Contact Address
A. Participant:
NOTE: All features mentioned in the "Functional Requirements" and also the screens that were shared is in scope for a participant.
01 Account Summary:
Reference: Page 6, 7 of ASIS-SCREENS-POSTLOGIN_001.pdf
- Participant will be able to view their account summary and also have ability to print them
- Key account information that will be in account summary (please refer provided excel file for reference on the data to included).
Statements:
Page 8 in ASIS-SCREENS-POSTLOGIN_001.pdf
- User shall be able to view Quarterly statements and Annual statements.
- User shall be able to view last four quarterly statements.
- User shall be able to view most recent annual statement.
- Quarterly and annual statements are PDF documents which will be made available in the system.
02 Deferral Change:
Reference: Page 1 of ASIS-SCREENS-POSTLOGIN_002.pdf
- User shall be able to view the current deferral amount and should be able to change the current deferral amount.
02.1 Allocation Change:
Reference: Page 1, 2 of ASIS-SCREENS-POSTLOGIN_002.pdf
- User shall be able to view the current allocations and shall be able to change allocations for future deferrals.
- Display the available investment options, current contribution in dollars, in percent.
- Should allow the user to select Dollar or Percent format while changing deferral allocations
03 Fund Exchange:
Reference: Page 3, 4 of ASIS-SCREENS-POSTLOGIN_002.pdf
- User shall be able to perform Fund exchanges.
- We need to display the number of exchanges performed in the last 45 days on the account.
- User shall be able to perform fund exchange by percent exchange ONLY i.e.
- User shall select "Exchange From" fund and shall select the "Exchange To" fund.
- User shall be able to review the fund exchange before submitting.
- On success, we show the exchange confirmation and create an exchange request in pending status for processing.
- User shall receive a written confirmation of the Exchange transaction. This is the written confirmation with exchange details, dollars and units after exchange is executed.
- User shall be able to print the exchange confirmation. User may print the confirmation screen after they have confirmed their exchange request.
- User shall be able to view all pending Exchange requests.
04 Fund Detail
Reference: Page 1, 2, 3, 4 in ASIS-SCREENS-POSTLOGIN_003.pdf
Prospectus/Forms:
- User shall be able to view the list of fund Prospectuses and fund Profiles. Prospectuses and profiles are PDF documents made available in the system from plan administrators.
- User shall be able to print the fund prospectuses and fund profiles.
- User shall be able to view Quarterly Investment Performance Report.
- User shall be able to request Fund Prospectus online. User shall be able to view the list of Fund Prospectuses and shall be able to select the required prospectuses to be sent.
- User shall receive a Account Activity email of the Fund Prospectus request transaction.
Fund Performance:
Reference: Reference: Page 5, 6, 7, 8, 9, 10 in ASIS-SCREENS-POSTLOGIN_003.pdf
- User shall be able to view past performance of the funds. User shall be able to view the performance by fund grouping.
- - - International Stocks, Small Cap Stocks, Mid cap stocks, Large-Cap Stocks, LifePat, Bonds, Fixed Account/Cash
- User shall be able to view Monthly, Quarterly performance without Plan Charges. Key information that must be included on these monthly and quarterly fund performance can be referred in the provided excel file.
05 Transaction History:
Reference: Page 5, 6, 7, 8, 9, 10, 11 of ASIS-SCREENS-POSTLOGIN_002.pdf
- User will be able to search and view the transaction history.
- Allow the user to choose a date range, so based on that key transaction information is shown.
- User will be able to view the following key transaction information: Fund, Transaction Type, Transaction Amount, Unit Price, Number of Units.
06 1 Manage Personal Information:
Reference: Page 1, 2, 3, 4, 5 in ASIS-SCREENS-POSTLOGIN_004.pdf
- User shall be able to view personal information (Name, Street Address, City, State, Zip Code, Home Phone, Work Phone, Mobile Phone, Account Recovery mobile Phone, Correspondence Email Address, Account Recovery Email Address)
- User shall be able to change personal information (Street Address, City, State, Zip Code, Home Phone, Work Phone, Mobile Phone, Correspondence Email Address)
- Once request is submitted, system will process the change immediately.
- User shall receive a confirmation email of Account Activity transaction.
06 2 Manage E-Delivery Preferences:
Reference: Page 6 in ASIS-SCREENS-POSTLOGIN_004.pdf
- User shall be able to manage e-delivery preferences for Quarterly Statements, Focus News Letter’s etc.,. Currently there are only two types of documents. Retirement Company may add more document types and user should be able to manage e-delivery preferences for each document type by selecting one or more following delivery methods:
- - - Paperless with e-mail Notification
- - - US mail
06 3 File Upload (NEW):
- Provide a screens to upload files
- User shall be able to browse and select a file (Document, image, PDF etc.,) online, select document type and add description/comments.
- This functionality is applicable for participants ONLY.
07 Help:
- There will be online help for each page on the website.
- Content of the online help will be provided by Retirement Company during detailed requirements phase of the project.
- Online help should be page specific and user should be able to navigate to other topics if need be.
08 Enrollment:
Reference: Page 4, 5, 6, 7, 8, 9 in ASIS-SCREENS-PRELOGIN.pdf
(NOTE: This functionality is available for both user types)
- Participant will be able to enroll into Retirement Company 457 plan of their choice.
- To enroll, they will need to provide “SSN, Select Employer (Search / lookup and select), Select retirement Plan”
- They will be required to provide personal information “First Name, Last Name, Middle Initial, Address Line 1, Line 2, City, State, Zip, Date Of Birth, Gender, Home Phone Work Phone, Email Address, Number of Pays per year”
- User shall be able to provide Withholding Worksheet information: Annual 457 contributions to other plan
- Once above details are entered, we need to show how much he/she may contribute to the state Public Employees Deferred Compensation Program.
- User shall be able to view Quarterly without Plan Charges and Monthly Without Plan Charges.
- Following key information must be included on the fund performance: Investment Option, Current Price as of Prep Month, Average Annual Percentage return (YTD, 1Yr, 3 Yr., 5Yr, 10 Yr, Since Adoption), Adoption Date and Expense ratio.
- User shall enter the contribution amount, select the investment options and fund allocation. User shall be able to select the allocation by percentage or dollar amount.
- Please take a look at this excel file "Ohio Deferred Compensation Functional Requirements" for more details on this!
09 View Quick Balance:
Reference: Page 1 of ASIS-SCREENS-POSTLOGIN_005.pdf
- User shall be able to view and access quick balance easily once logged in.
- They will be able to view the Account Value, Account Type details.
10 Withdrawal Request (NEW):
- User shall be able to create Withdrawal Request - Regular by providing the details mentioned in the excel file
- Should be able to set the Payment Frequency
- Then be able to choose the Payment Option
- Ability to select a fund
- State & Federal tax information
- User shall be able to create Withdrawal Request by providing the details mentioned in the excel file
- User will be able to View / Modify Pending Withdrawals.
- User shall be able to View Current Withdrawal.
- User shall be able to view and Modify WE Fund Information.
- User shall be able to Manage WE Taxes (Add/View/Modify).
- User shall be able to Manage WE Bank Information (View/Modify).
- Manage WE Fund: User shall be able to view and Modify WE Fund Information
- Manage WE Taxes: User shall be able to Manage WE Taxes (Add/View/Modify)
- Manage WE Bank Information: User shall be able to Manage WE Bank Information (View/Modify).
- View 1099 Documents: User shall be able to View 1099 tax documents. System shall allow the user to view the current and future 1099 documents ONLY. 1099 Tax documents are made available in the system once received by print vendor.
11 Manage Beneficiaries (NEW):
- User will be able to view and update (person/estate/organization) current beneficiary information for an account.
- - - - To add/update a person as beneficiary user must enter the following information: "Beneficiary type, First Name, last Name, SSN, Address Line 1, Line 2, City, State, Zip, DOB, Allocation Percentage,
Relationship".
- - - - To add/update an organization as beneficiary user must enter the following information: Beneficiary type, Name, Federal Tax ID, Address Line 1, Line 2, City, State, Zip, DOB, Allocation Percentage, Organization Type.
- While managing beneficiaries, System shall be able to apply the beneficiaries to Selected Account (s) or chose to apply for All accounts.
12 Roth457 (NEW):
- A user shall be able to manage the features of their Roth 457 account on the participant web portal.
- Withdrawal related functionalities will have separate business rules for Roth 457 account types. In short, Withdrawal rules must be driven by Account Type.
- More details regarding this can be found in the excel file
B. Web Users (Pre-login):
NOTE: Features mentioned in the "Functional Requirements" has more details but not all of that details need to be included / only the screens that we have provided for reference is of high priorty for web-user.
13 Homepage / Landing Page:
Reference: Page 1 of ASIS-SCREENS-PRELOGIN.pdf
- Public facing website home page should provide structured, attentive information to users.
- Should include Rolling banners, Rolling filmstrip, etc
- Should provide the option to login to the participant website
- Ability to display and explore Important Plan Updates And Announcements
- Should have these “System Unavailability, News Flash, Market office closures, Special announcements etc.”
- Please see examples for different section in functional requirements file!
14 About Ohio Deferred Compensation
Reference: Page 2 of ASIS-SCREENS-PRELOGIN.pdf
- User shall be able to view the details About Retirement Company Deferred Compensation.
- User experience provides the following content:
- - - - Brief description about Retirement Company Deferred Compensation
- - - - Board Members (Including pictures)
- - - - Speaking at board meeting
- - - - Request to speak at board meetin
Services:
- As a Retirement Company Deferred Compensation participant facing website
- Please see the funcitonal requirements excel file to know the list of services to be included.
FAQ:
User shall be able to browse frequently asked questions on the website about the retirement plan. Some examples for this will be:
- About the program
- Rollovers, Transfers and withdrawals
- How do I get more information
15 Enrollment:
Reference: Page 4, 5, 6, 7, 8, 9 in ASIS-SCREENS-PRELOGIN.pdf
- This is same as the enrollment mentioned above
16 Investments:
Fund Profile & Prospectuses
Reference: Page 14 in ASIS-SCREENS-PRELOGIN.pdf
- User shall be able to view the list of fund Prospectuses and fund Profiles (Prospectuses and profiles are PDF documents)
- User shall be able to print the fund prospectuses and fund profiles.
- User shall be able to view the Glossary of Common Investment Terms
- User shall be able to Compare the success of a particular fund to other investments with similar risks and objectives.
- Show benchmark data which represent a measurement that is used by a fund manager to assess the relative risk and performance of a portfolio.
- User should be able to view benchmark performance (key information to be included can be seen in provided google sheets.
Fees:
- User shall be able to view the costs associated with retirement plan so that a participant can make informed investment decisions.
- Show the importance of fees to participant's retirement account value and compare fees to any other plans
- We need to show how the retirement plan fees work by displaying the details mentioned in the supporting doc.
- Show the Retirement Company Deferred compensation fee chart
- User shall be able to view simplified, fully disclosed fee structure.
- We need to show an overview of some of those fees and expenses, the different ways in which they may be charged, and what fees apply to Retirement Company DC account (Dollar Impact Fees & Redemption Fees).
17 Resources:
This page need to include the below sections:
- Learn Retirement Basics
- Watch video and webinars: Please see page 13 in ASIS-SCREENS-PRELOGIN.pdf
- Publications and News: Please see page 11 in ASIS-SCREENS-PRELOGIN.pdf
18 Calculators and Tools:
Reference: Page 15 in ASIS-SCREENS-PRELOGIN.pdf
- In this page, we want you to show the calculator / tools can be organized.
- We need to show a disclaimer for calculators and provide a placeholder to include some of the useful tools and calculators that may help simplify participant’s path to retirement (ex: Interactive Retirement Planning Calculator, Retirement Health Care Costs CalculatorAsset Allocation ToolPaycheck Impact CalculatorPayout Illustrator CalculatorFuture Value CalculatorCollege Savings Calculator, etc)
- We would like you to create wireframe for couple of
College Funding Calculator:
Reference: Please see page 15 in ASIS-SCREENS-PRELOGIN.pdf
Asset Allocation Calculator:
Reference: Please see page 16, 17, 18 in ASIS-SCREENS-PRELOGIN.pdf
19 Search & Results:
Reference: Page 3 of ASIS-SCREENS-PRELOGIN.pdf
- We would like you to show the search works and how results are displayed
20 Contact Us:
Reference: Page 3 of ASIS-SCREENS-PRELOGIN.pdf
- Within the contact us page, they will have these details “Address, Phone Contact Hours and Information, Fax Information, Walk-in Information, appointments and List of Stock Exchange Holidays and Exchange Processing impact information”
Target Audience
The web site is used by public sector employees to manage their retirement funds. There are 2 main types of users of the web site:
- Participant (post-login)
- Web User (pre-login)
Participant:
User who enrolled into State’s retirement plan. Can setup online account and manage investments.
Web User (Any web user):
Web User, mostly who is Interested in Retirement Benefits or enrolled participant.
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Judging Criteria
- User Experience of the application/portal
- Completeness and accuracy of your wireframes
- How well your wireframes provide a consistent user flow
Submission & Source Files
Preview Image
Please create your preview image as one (1) 1024x1024px JPG or PNG file in RGB color mode at 72dpi and place a screenshot of your submission within it.
Submission File
Wireframes should be built in HTML or Axure
Source Files
All original source files of the submitted ideas. If you would like to submit notes please include notes.txt file.
Final Fixes
As part of the final fixes phase you may be asked to modify content or user click paths.
Please read the challenge specification carefully and watch the forums for any questions or feedback concerning this challenge. It is important that you monitor any updates provided by the client or Studio Admins in the forums. Please post any questions you might have for the client in the forums.