Challenge Summary
Welcome to the "RUX - eClaim Management System Platform Redesign Challenge"! In this challenge, we want to redesign our existing eClaim Management System platform and provide more intuitive, simple, easy to use, and better UI/UX for our user. We are looking for a new way to think about the user interface in this challenge. We are looking for your best ideas and concepts to WOW our customer! Let us know if you have any questions!
What is a RUX Challenge?
The RUX (Rapid User Experience) challenge uses the same format as our famous LUX Challenge except it is not "Live" at an event. The RUX Challenge Series provides you with an opportunity to show digital leaders from some of the largest companies in the world just how good your concept and user experience (UI/UX) design skills are.
RUX (Rapid User Experience) challenges are fast, fun, and have more chances for you to capture prize money!
Note: You do not need to have RUX challenge experience to join this challenge - Just jump in and give it a try! Make sure to follow the challenge details, the challenge forum and ask questions.
The goal of this challenge is to take the provided design problem, analyze the user experience and provide better UI/UX design and visual ideas on how the application might look and work!
RUX Challenge Timeline and Rolling Checkpoint
Submission Start: 02/12/2018 at 09:00 AM EST
Rolling Checkpoint Start: 02/13/2018 at 21:00 PM EST
Submission End: 02/15/2018 at 09:00 AM EST
We are offering 5 Prizes Placements:
1) 1st Placement: $2000
2) 2nd Placement: $1500
3) 3rd Placement: $1000
4) 4th Placement: $750
5) 5th Placement: $500
- Plus 8 placements for Rolling Checkpoint prizes @ $50 each!
Note: Important Rolling Checkpoint Details
Adam Morehead [adroc] OR Trevor Gerring [tgerring] will be available for early submissions and Rolling Feedback!
We will answer questions and provide Rolling Feedback as fast as possible.
You must watch the Forum for your feedback!
* All initial qualifying checkpoint submissions will win $50 (8 Placements)
Background Overview
eClaims Management System (eCMS) platform is a tool which helps in the process for request claims by damage product and/or inventory protection. Besides it, the Partner can verify the status of the claim. Our existing app screen really out to date and needs to be refreshed. The new screens need to be user-friendly, current system screens we have more vertical and requires a lot of scrolling, we're hoping to get a design concept that able to simplify our employee to fill all required info.
Challenge Goals
Create a better UI/UX Design for eClaims Management System platform that provides more intuitive, simple, and easy to use layout for our user to enter all required information and find claim information.
Design Consideration
- Neat user flow
- Application should provide an intuitive process
- Looking for a fresh user-experience
- Follow the "Brand central standards" for branding guidelines (ask for the document in challenge forum)
- Prepare good look and feel, responsive screens which support desktop, mobilisation and socialize.
- Screens need be user-friendly, current system screens we have more vertical, if you can provide in horizontally so user no need to navigate to end/down of bowser page to fill all required info.
- Please make sure that your design need to support to integrate with tapestry/existing system with minimal effort.
- Later if any changes like add new menu item or delete or expand functionality to future design screens that need to allow with us with less effort.
Challenge Forum
If you have any doubts or questions regarding challenge requirements, please ask in our challenge forum:
https://apps.topcoder.com/forums/?module=ThreadList&forumID=621978
Screen Requirements
For this challenge, we are looking for the below pages to be designed/considered in your concepts. The screen functionality details listed below are suggested functionality for consideration. Do not allow the suggestions below to impact the creativity of design. If there is a better way to accomplish the same goal, then feel free to take creative liberties.
0) General Requirements
- Use placeholder logo in your design (we will swap with client real logo in finalfix phase)
- Left navigation sidebar, we need this but you can provide good look and feel. You can try with Horizontal menu option or else.
1) Home Page (Page 1)
- Home page is a landing page for every user roles
- Needs to welcome user when enter this page
- Show latest statistic from the system (user log history, claim status, etc).
- Drop down such as "Change Role", "Change sold to no.", "Testmode OSS", are for test server and not in production server. Just provide this as a fields (no functionality).
- The "Business Discriminator Group" (dropdown and checkbox) is BDG setup applicable for a given role. We have more than 30 roles in system, there is a chance that one user may have access to multiple BDGs, he can select one from there and proceed from there to create a claim.
2) Claim Submission Page (Page 2 and 3)
- User can create claim from this page
- Needs a way to simplify user interaction when enter all necessary information (less scrolling)
- User will need to enter information about the products that they want to claim:
-- Select Claim Type
-- Partner and Order Details
-- Submitter Information
-- Claim Data
-- Non--serialized Products
-- Serialized Products
-- Contact Details
-- Documentation
- User can add more products as much as they want before send/submit the information
3) Claim Worklist Page (Page 4)
- The Worklist page purpose is to provide all claim details which is belonging to user role
- User can enter their claim ID as the simple search parameters and then filter/sorting the search result to simplify user to find the correct information
- Sorting can be done by the following parameters:
-- Sort Worklist by (Partner Ref, HP Order Status, etc)
-- In Order (Ascending, Descending)
The filter that needs to be added in the design are:
-- Claim Type
-- Country
-- Partner Company Name
-- Current Activity
-- Claim Status
-- Owner
-- Next action date
-- Current Fallout Activity
-- Supplier
-- Resolution
- How can we simplify the filter and give a brand new look to the search result so it does not look really busy?
- User will be able to navigate/drilled down to claim details from this page
4) Claim Details Page (Page 5 and 6)
- This page will show the complete claim detail informations
- Show the following claim information:
-- History Messages
-- Communication History
-- Partner Information
-- Contact at Company
-- Claim
-- Claim Item Information
-- Collection
-- Documents
- Ability to go back to previous page
- Ability to export or print the claim details information
5) Claim Creation Page (Page 7)
- This page almost similar with “Claim Submission Page (Page 2 and 3)”, both are claim submission pages but they are belonging to different process/BDGs, so you can see that the information and UI is different, we need different type of layout for both claim submission/creation pages.
- Needs to show the following fields:
-- HP Order General Information
-- Edit Claim Data
-- Select Products
-- Products Pricing
-- Non Serialized Products
-- Serialized Products
-- Documentation
- Needs ability to reset all fields if user enter wrong information
- User should be able to add as many product as they want, able to save it as draft and submit it once the information complete.
6) Claim Summary Page (Page 8 and 9)
- Before user send the claim information, they should be able to preview all informations about the claims
- Needs to show the following informations:
-- Customer Information
-- Claim Status Notification
-- Collection
-- Claim
-- Product Pricing
-- Non Serialized Products
-- Serialized Products
- Ability to reset all fields/start over
- Ability to save information as draft
7) User Setup Page (Page 10)
- Expert user will be able to add new user or modified access for existing user
- Ability to view all users and their BDG and Roles
- Users cannot be deleted but can be deactivated
8) Search Claim Page (Page 11 and 12)
- This screen have similar purpose with worklist page, but in search claim page, user can search particular claim based on activity and status.
- Worklist page have more extra filters on top as shown in “page 4”. One more difference is search claim page, in the result user can see claims only readonly mode but worklist case user can work further on claims.
9) Any Additional Functionality or Screens
- Do you have any additional concepts or ideas for this platform?
- We are open and looking for your ideas and UX solutions.
10) Presentation Screen - 1920x1080 (16:9 Ratio)
- In a RUX challenge, this screen is the way to showcase your concept so keep it simple and make it look good!
- If you were walking into a meeting and needed to sell your idea - use this screen to showcase your concept.
Branding Guidelines
- Colors and branding – Follow our branding guidelines document
- Responsive Web Design (Focus on Desktop for this challenge)
- Screen Size: 1366px width and height as required
- This should be a professional looking application with an engaging and modern them
- We are looking for your concepts and ideas to about the best possible UI/UX for this platform!
Documentation
Ask for documentation in challenge forum!
- Brand Central.pdf (Branding Guidelines)
- Eclaims UI Design v3.pdf (Screenshot of Existing app)
MarvelApp Prototype
- We need you to upload your screens to Marvel App.
- Please send your Marvel app request to fajar.mln@gmail.com (Challenge Copilot)
- You MUST include your Marvel app URL (in your marvel app prototype, click on share and then copy the link & share it within your notes while you upload).
Target Audience
- Enterprise Partner
- Internal Employees
Judging Criteria
Your submission will be judged on the following criteria:
- Overall idea and execution of concepts
- How well does your design align with the objectives of the challenge
- Execution and thoughtfulness put into the solving the problem
- Overall design and user experience
- Cleanliness of screen design and user flow
Submission & Source Files
Preview Image
Please create your preview image as one (1) 1024x1024px JPG or PNG file in RGB color mode at 72dpi and place a screenshot of your submission within it.
Submission File
- Submit JPG/PNG for your submission files.
- Submit Marvel App for your design.
Source Files
All original source files of the submitted design. Files should be created in Adobe Photoshop or Sketch!
Final Fixes
This RUX might have Final Fixes!
What is a RUX Challenge?
The RUX (Rapid User Experience) challenge uses the same format as our famous LUX Challenge except it is not "Live" at an event. The RUX Challenge Series provides you with an opportunity to show digital leaders from some of the largest companies in the world just how good your concept and user experience (UI/UX) design skills are.
RUX (Rapid User Experience) challenges are fast, fun, and have more chances for you to capture prize money!
Note: You do not need to have RUX challenge experience to join this challenge - Just jump in and give it a try! Make sure to follow the challenge details, the challenge forum and ask questions.
The goal of this challenge is to take the provided design problem, analyze the user experience and provide better UI/UX design and visual ideas on how the application might look and work!
RUX Challenge Timeline and Rolling Checkpoint
Submission Start: 02/12/2018 at 09:00 AM EST
Rolling Checkpoint Start: 02/13/2018 at 21:00 PM EST
Submission End: 02/15/2018 at 09:00 AM EST
We are offering 5 Prizes Placements:
1) 1st Placement: $2000
2) 2nd Placement: $1500
3) 3rd Placement: $1000
4) 4th Placement: $750
5) 5th Placement: $500
- Plus 8 placements for Rolling Checkpoint prizes @ $50 each!
Note: Important Rolling Checkpoint Details
Adam Morehead [adroc] OR Trevor Gerring [tgerring] will be available for early submissions and Rolling Feedback!
We will answer questions and provide Rolling Feedback as fast as possible.
You must watch the Forum for your feedback!
* All initial qualifying checkpoint submissions will win $50 (8 Placements)
Background Overview
eClaims Management System (eCMS) platform is a tool which helps in the process for request claims by damage product and/or inventory protection. Besides it, the Partner can verify the status of the claim. Our existing app screen really out to date and needs to be refreshed. The new screens need to be user-friendly, current system screens we have more vertical and requires a lot of scrolling, we're hoping to get a design concept that able to simplify our employee to fill all required info.
Challenge Goals
Create a better UI/UX Design for eClaims Management System platform that provides more intuitive, simple, and easy to use layout for our user to enter all required information and find claim information.
Design Consideration
- Neat user flow
- Application should provide an intuitive process
- Looking for a fresh user-experience
- Follow the "Brand central standards" for branding guidelines (ask for the document in challenge forum)
- Prepare good look and feel, responsive screens which support desktop, mobilisation and socialize.
- Screens need be user-friendly, current system screens we have more vertical, if you can provide in horizontally so user no need to navigate to end/down of bowser page to fill all required info.
- Please make sure that your design need to support to integrate with tapestry/existing system with minimal effort.
- Later if any changes like add new menu item or delete or expand functionality to future design screens that need to allow with us with less effort.
Challenge Forum
If you have any doubts or questions regarding challenge requirements, please ask in our challenge forum:
https://apps.topcoder.com/forums/?module=ThreadList&forumID=621978
Screen Requirements
For this challenge, we are looking for the below pages to be designed/considered in your concepts. The screen functionality details listed below are suggested functionality for consideration. Do not allow the suggestions below to impact the creativity of design. If there is a better way to accomplish the same goal, then feel free to take creative liberties.
0) General Requirements
- Use placeholder logo in your design (we will swap with client real logo in finalfix phase)
- Left navigation sidebar, we need this but you can provide good look and feel. You can try with Horizontal menu option or else.
1) Home Page (Page 1)
- Home page is a landing page for every user roles
- Needs to welcome user when enter this page
- Show latest statistic from the system (user log history, claim status, etc).
- Drop down such as "Change Role", "Change sold to no.", "Testmode OSS", are for test server and not in production server. Just provide this as a fields (no functionality).
- The "Business Discriminator Group" (dropdown and checkbox) is BDG setup applicable for a given role. We have more than 30 roles in system, there is a chance that one user may have access to multiple BDGs, he can select one from there and proceed from there to create a claim.
2) Claim Submission Page (Page 2 and 3)
- User can create claim from this page
- Needs a way to simplify user interaction when enter all necessary information (less scrolling)
- User will need to enter information about the products that they want to claim:
-- Select Claim Type
-- Partner and Order Details
-- Submitter Information
-- Claim Data
-- Non--serialized Products
-- Serialized Products
-- Contact Details
-- Documentation
- User can add more products as much as they want before send/submit the information
3) Claim Worklist Page (Page 4)
- The Worklist page purpose is to provide all claim details which is belonging to user role
- User can enter their claim ID as the simple search parameters and then filter/sorting the search result to simplify user to find the correct information
- Sorting can be done by the following parameters:
-- Sort Worklist by (Partner Ref, HP Order Status, etc)
-- In Order (Ascending, Descending)
The filter that needs to be added in the design are:
-- Claim Type
-- Country
-- Partner Company Name
-- Current Activity
-- Claim Status
-- Owner
-- Next action date
-- Current Fallout Activity
-- Supplier
-- Resolution
- How can we simplify the filter and give a brand new look to the search result so it does not look really busy?
- User will be able to navigate/drilled down to claim details from this page
4) Claim Details Page (Page 5 and 6)
- This page will show the complete claim detail informations
- Show the following claim information:
-- History Messages
-- Communication History
-- Partner Information
-- Contact at Company
-- Claim
-- Claim Item Information
-- Collection
-- Documents
- Ability to go back to previous page
- Ability to export or print the claim details information
5) Claim Creation Page (Page 7)
- This page almost similar with “Claim Submission Page (Page 2 and 3)”, both are claim submission pages but they are belonging to different process/BDGs, so you can see that the information and UI is different, we need different type of layout for both claim submission/creation pages.
- Needs to show the following fields:
-- HP Order General Information
-- Edit Claim Data
-- Select Products
-- Products Pricing
-- Non Serialized Products
-- Serialized Products
-- Documentation
- Needs ability to reset all fields if user enter wrong information
- User should be able to add as many product as they want, able to save it as draft and submit it once the information complete.
6) Claim Summary Page (Page 8 and 9)
- Before user send the claim information, they should be able to preview all informations about the claims
- Needs to show the following informations:
-- Customer Information
-- Claim Status Notification
-- Collection
-- Claim
-- Product Pricing
-- Non Serialized Products
-- Serialized Products
- Ability to reset all fields/start over
- Ability to save information as draft
7) User Setup Page (Page 10)
- Expert user will be able to add new user or modified access for existing user
- Ability to view all users and their BDG and Roles
- Users cannot be deleted but can be deactivated
8) Search Claim Page (Page 11 and 12)
- This screen have similar purpose with worklist page, but in search claim page, user can search particular claim based on activity and status.
- Worklist page have more extra filters on top as shown in “page 4”. One more difference is search claim page, in the result user can see claims only readonly mode but worklist case user can work further on claims.
9) Any Additional Functionality or Screens
- Do you have any additional concepts or ideas for this platform?
- We are open and looking for your ideas and UX solutions.
10) Presentation Screen - 1920x1080 (16:9 Ratio)
- In a RUX challenge, this screen is the way to showcase your concept so keep it simple and make it look good!
- If you were walking into a meeting and needed to sell your idea - use this screen to showcase your concept.
Branding Guidelines
- Colors and branding – Follow our branding guidelines document
- Responsive Web Design (Focus on Desktop for this challenge)
- Screen Size: 1366px width and height as required
- This should be a professional looking application with an engaging and modern them
- We are looking for your concepts and ideas to about the best possible UI/UX for this platform!
Documentation
Ask for documentation in challenge forum!
- Brand Central.pdf (Branding Guidelines)
- Eclaims UI Design v3.pdf (Screenshot of Existing app)
MarvelApp Prototype
- We need you to upload your screens to Marvel App.
- Please send your Marvel app request to fajar.mln@gmail.com (Challenge Copilot)
- You MUST include your Marvel app URL (in your marvel app prototype, click on share and then copy the link & share it within your notes while you upload).
Target Audience
- Enterprise Partner
- Internal Employees
Judging Criteria
Your submission will be judged on the following criteria:
- Overall idea and execution of concepts
- How well does your design align with the objectives of the challenge
- Execution and thoughtfulness put into the solving the problem
- Overall design and user experience
- Cleanliness of screen design and user flow
Submission & Source Files
Preview Image
Please create your preview image as one (1) 1024x1024px JPG or PNG file in RGB color mode at 72dpi and place a screenshot of your submission within it.
Submission File
- Submit JPG/PNG for your submission files.
- Submit Marvel App for your design.
Source Files
All original source files of the submitted design. Files should be created in Adobe Photoshop or Sketch!
Final Fixes
This RUX might have Final Fixes!
Please read the challenge specification carefully and watch the forums for any questions or feedback concerning this challenge. It is important that you monitor any updates provided by the client or Studio Admins in the forums. Please post any questions you might have for the client in the forums.