Challenge Overview
Challenge Objective
- Submit YouTube links for call center coversation that can be categorized as Positive, Neutral and Negative based on sentiment
Individual Requirements
ScopeHere are the steps you need to do.
- Search in Youtube (or Google) and provide a call center recording in English
- Submit the link in the forum under the Positive / Neutral / Negative category based on the sentiment analysis
We will review the links provided including the categorization in the forum and if accepted you will win $10 per valid link.
Please note that we will be giving prizes only to the first 40 valid links (Good -10, Neutral - 20, Bad - 10). So speed is crucial for this challenge!!
Important Notes
1. The link provided must be a good call center recording
2. The link provided must not contain in company specific / copyright information or PII (personally identifiable information)
3. A Good call means the customer is happy, Bad means unhappy customer and Neutral means customer is neither happy or neither unhappy.
Final Submission Guidelines
- Submit the Youtube link in forum based on the category